With over 12 years of experience in the cosmetic healthcare industry, Joelle Scales has managed some of the most prestigious dermatology and plastic surgery practices in the country. Her combined knowledge of managing both surgical and non-surgical cosmetic practices has assisted industry leaders in building the groundwork to become successful, profitable cosmetic practices. Her vast cosmetic industry experience has helped practices develop operational strategies from device and service selection to schedule maximization for ROI, marketing campaigns, retail product development, staff education, and more.
Her true passion is the development of comprehensive consultation programs and all-inclusive treatment plans to attract and retain patients. She ensures cosmetic patients are fully education on their treatment plans, and works in tandem with providers to provide the highest level of service and care.
Ms. Scales currently serves as the Executive Concierge of Skin Laser & Surgery Specialists of NY & NJ.